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ONGOING SUPPORT

HELP DESK SUPPORT 24/7/365 FOR YOU AND YOUR TEAM

Some companies want Help Desk Support without full Managed IT. After all, what happens in the evenings when your employees are still at the office, or working from home, and need IT support? Or worse yet, who takes that call on Saturday morning at 7am when one of your Sales people is working on a presentation that needs help? Let the qualified Technicians at NowNerd take the burden off of you and your IT staff so that you can enjoy your time away from the office. Whether you need additional resources during the day, or after hours - including weekends and holidays, NowNerd is staffed to handle whatever your employees IT needs might be. Call us today and take back your weekends!

FRIENDLY, FAST AND TECHNICAL CUSTOMER SERVICE

Our technicians have been hand picked for their superior customer service and technical skills. NowNerd is in constant education mode with our technicians to keep their skills cutting edge. Long story short, our techs love their jobs and it shows.

SECURITY IS #1

HOW REMOTE SUPPORT WORKS

  • Connection: To get started, a friendly link is provided on each device we support, making it simple to ask for help.

  • Diagnosis: A technician will ask questions and remotely look at the computer to analyze the source of the issues.

  • Service: Once the tech has found the cause of the problem, if it can be repaired remotely, the tech will perform the service.